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Warranty Information

Ekornes Warranty Information
Here are the details for the manufacturer's warranty from Ekornes:

10 year warranty on internal mechanism-
Ekornes guarantees the internal mechanism of its recliners for a period of 10 years from the date of purchase of the product. The 10 year guarantee covers the Plus™ System and the internal metal frame, including the metal springs and gliding system. It does not cover damage to leather, woodwork or any faults or damage caused by the use of the product other than in accordance with the manufacturer's recommendations, as well as any faults or damage arising from any repairs made by any persons not authorized by the manufacturer.

5 year warranty on base-
The 5 year warranty covers the base for the chair and ottoman, including the swivel ring, gas lift, extensions as well as all foam and interior padding in the chair and ottoman. Also includes electronic parts and motor for LegComfort mechanism and all accessories. Please note that some deformation and indention in padding is considered normal and is part of a break-in process. 

2 year warranty on LegComfort Battery

1 year warranty on leather or fabric upholstery-
The 1 year warranty covers the leather or fabric upholstery including stitching and zippered assemblies assuming that the product has been cared and maintained using Ekornes approved guidelines for maintaining leather furniture.

This warranty only protects you when you purchase an Ekornes® product from an Ekornes authorized retailer (e.g. The Unwind Company and Unwind.com).
This warranty only applies when you have purchased Ekornes® furniture for your own normal indoor use.
This warranty does not cover floor samples or products designated "AS IS" at the time of purchase.
The Ekornes warranty covers the cost and shipping of replacement parts. Ekornes, The Unwind Company or Unwind.com LLC is not responsible for any other costs incurred while repairing the product, including but not limited to service/repair charges. 

Himolla Warranty Information
LIMITED 5-YEAR GUARANTEE:

Himolla offers a 5 year guarantee on all these parts:
-Padding, sub-springing and interiors springing,
-Frame and non-moving parts,
-Durability and resistance properties of our Longlife leather,*
-Cold cure moulded seat cushions,**
This guarantee is subject to standard domestic use with our product care instructions.

The Himolla warranty covers the cost and shipping of replacement parts. Himolla, The Unwind Company or Unwind.com LLC is not responsible for any other costs incurred while repairing the product, including but not limited to service/repair charges. 

(*General Quality and Testing Regulations for Furniture - Quality Assurance RAL-GZ430)
(**Where applicable)


 

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