The Himolla Limited 5 Year Guarantee covers the following:
- Padding, sub-springing and interiors springing
- Frame and non-moving parts
- Durability and resistance properties of our Long-life leather*
- Cold cure moulded seat cushions**
- The Himolla Limited 5 Year Guarantee is subject to standard domestic use with our product care instructions.
- The Himolla Limited 5 Year Guarantee only applies to original purchaser of this Himolla product.
- The Himolla Limited 5 Year Guarantee does not cover any damage caused by misuse, moving, unauthorized repairs, negligence or alterations to the furniture.
- When in use, indentation or deformation of the padding on the seat cushion can occur and is considered normal. Indentation of the padding will not be recognized as a defect.
- Leather is a natural material and may stretch and flex during use. Formation of wrinkles on the seat cushion is possible and will not be recognized as a defect.
*General Quality and Testing Regulations for Furniture - Quality Assurance RAL-GZ430
** Where applicable
Efforts to repair by a non-authorized technician and treatment with cleaning products or chemicals that are not suited or recommended by Himolla will void this guarantee. Himolla recommends cleaning and maintenance products especially designed and produced for Himolla by Uniter’s SpA Italy.
You will find detailed cleaning instructions inside your cleaning kit.
The Himolla Limited 5 Year Guarantee does not cover normal wear and tear or willful destruction.
To report a guarantee claim, please contact your retailer and have proof of purchase and your guarantee registration ready. Guarantee claims can only be asserted via the retailer from whom the product was purchased.
Under this guarantee Himolla reserves the right to replace defective parts, repair, replace or exchange the defective product of similar style and design if the original style should not be available anymore.
To register for your guarantee follow these steps:
1. Complete the registration form located here:
2. Send it to the following e-mail address: firstname.lastname@example.org or fax it to the following number: (866)-312 1288.
3. Your Himolla Limited 5 Year Guarantee has been registered.